Assistant Director - Consumer Partnership & Experience

Fixed Term- Full Time | 40 Hours per week + ADO

About the role

We are seeking an experienced and passionate leader to join the Quality Team for a fixed term as Assistant Director - Consumer Partnerships & Experience. This key leadership role is responsible for driving and strengthening consumer partnership across Grampians Health, ensuring the consumer voice is embedded at every level of the organisation, from direct care through to service and system-wide decision making.

Key Responsibilities

The successful candidate will lead the development, implementation and evaluation of the Grampians Health Consumer Participation Framework and associated consumer engagement programs, feedback systems and co-design initiatives. Working collaboratively with consumers, community representatives, clinicians and leaders, the role will foster meaningful partnerships that influence strategic priorities, service improvement and healthcare outcomes.

Reporting to the Director Quality  and working closely with the Quality Leadership Team, the Assistant Director will provide strategic leadership in consumer experience, and consumer feedback, while leading a dedicated team focused on consumer partnerships and experience. The role offers a unique opportunity to influence organisational culture, strengthen person-centred care and contribute to the delivery of Grampians Health's strategic vision for safe, effective and connected care.

This is an exciting opportunity for an innovative and collaborative leader who is passionate about partnering with consumers and improving healthcare experiences across our communities.

To see a copy of the position description click here

 

Culture & Benefits 

At Grampians Health, we recognise our staff are our greatest asset.  We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.

• Flexible work arrangements and purchase leave opportunities
• Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
• Access to Fitness Passport membership
• Staff rewards and recognition programs

Interested?

Click APPLY or if you wish to discuss the role prior to applying, contact Jodie Crellin on 0419 550 346 for a confidential discussion. 

We're actively seeking candidates for this role and will review applications as they are submitted. Applications will close when the position is filled.

Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check. All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.