Sub-Acute Ambulatory Service Facilitator - Persistent Pain

Permanent Part time (64 hours per fortnight)

Grade 3 AHP, Grade 3 Psychologist, CNC A/B depending on experience

About this Role

The Persistent Pain Service Facilitator is responsible for leading the coordination and optimisation of the Sub Acute Ambulatory Care Services (SACS) Persistent Pain Service to ensure timely access, efficient client flow, and high-quality multidisciplinary care for consumers. The role works collaboratively with clinicians, physicians, intake teams and administrative staff to design, implement and continuously improve service pathways that support equitable access, effective triage, and timely commencement of care. This includes overseeing the end-to-end client journey from referral and waitlist management through to multidisciplinary review, case conferencing and discharge planning. This role would work with the current Sub-Acute Ambulatory Service Facilitator to optimise the GH SACS persistent pain service.  Travel to GH campuses is required. 

Key Accountabilities

• Collaboratively design, implement and continuously improve end-to-end client flow processes (triage, waitlist management, allocation, service commencement, review and discharge) to ensure timely and equitable access to the service.
• Embed and promote evidence-informed multidisciplinary care pathways within the Persistent Pain Service.
• Promote consistency in multidisciplinary clinical decision-making relating to client prioritisation, service commencement and discharge planning.

Skills, Qualifications & Experience

• Eligibility for practising membership with the relevant Australian professional association and/or registration with the Australian Health Practitioner Regulation Agency (AHPRA), where applicable.
• Minimum of seven (7) years’ experience in healthcare, with demonstrated knowledge of contemporary ambulatory care service delivery within persistent pain
• Postgraduate qualifications in a relevant clinical practice area, or progress towards the completion of postgraduate study.
• Current Victorian Driver Licence.

Knowledge and Skills

• Demonstrated ability to work collaboratively within a multidisciplinary team to deliver safe, timely and consumer-centred care.
• Ability to lead and coordinate client flow processes and influence staff and service delivery without direct managerial authority.
• Ability to engage effectively with consumers and incorporate consumer feedback to support service improvement.
• Demonstrated ability to monitor performance and maintain accountability for achieving service objectives and Key Performance Indicators.

To see a full copy of the Position Description please click here
 

Interested?

Click APPLY or if you wish to discuss the role prior to applying, contact Marg Dawson on 53203711 for a confidential discussion. 

If you are currently employed at Grampians Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet before applying

We're actively seeking candidates for this role and will review applications as they are submitted. Applications will close when the position is filled.

About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell. 

Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.

Ballarat Region

Ballarat is the largest centre in Western Victoria and the state’s fastest growing inland city. Uniquely located within easy access to Melbourne, Ballarat has some of Australia’s most significant heritage buildings and natural landscapes. To learn more about Ballarat click here - Visit Ballarat

Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.